Business Manager – Car Loan

Position Title: Business Manager Wheels

Location: Bangalore (2), Chennai (1) & Hyderabad (1)

CTC Budget: 8 to 12 Lakhs

Job Responsibilities:

• Manage all the sales related activity of the business
• Support the field sales team
• Should be able to inspire and motivate team for next level growth and provide Trainings on regular basis
• Portfolio management in co-ordination with Operations & Collection department of the company’s portfolio in the location
• Conduct RCA -‘Root cause Analysis’ for all all ED/ND customers , so as to find the learnings and apply those learnings to avoid further mistakes
• Sourcing of business as per the company’s norms through direct sales, dealer tie ups, customer referrals, etc.
• Ensure high standards of customer service and ensure that all customer grievances are appropriately addressed and escalated.
• Manage day to day activities of the team in the branch, Review monthly meetings with team members on regular basis
• Manage both internal & external channel for business expansion & development
• Understanding the intricacies of various cases and filtering them so that only appropriate cases are put up for approval
• Ensures compliance with all regulatory guidelines
• Maintaining confidentiality of company’s information – not to be shared with anybody out of office in any form (Verbal , written , mail or any other form)
• Someone with exposure to used and new car lending business is more preferable.