Team Manager – Telesales for Lead Generation
We are seeking a dynamic and results-driven Team Manager for our telesales department focused on lead generation within our coaching institute.
The ideal candidate will have a proven track record of leading and motivating a high-performing telesales team to drive successful lead generation campaigns.
As a Team Manager, you will play a pivotal role in expanding our customer base and ensuring the growth of our coaching institute.
- Lead, mentor, and manage a team of telesales representatives to achieve lead generation targets and objectives.
- Provide ongoing coaching, training, and development to team members to enhance their sales skills and product knowledge.
- Foster a collaborative and positive team environment that encourages high performance and goal achievement.
Lead Generation Strategy:
- Develop and implement effective lead generation strategies, campaigns, and scripts to maximize results.
- Analyze market trends and customer behavior to refine telesales approaches and optimize lead conversion rates.
Performance Tracking and Analysis:
- Monitor and assess individual and team performance using key metrics and KPIs.
- Regularly review sales data and call analytics to identify areas for improvement and adjust strategies accordingly.
- Identify opportunities to streamline and enhance lead generation processes for greater efficiency.
- Collaborate with cross-functional teams to implement process improvements and ensure seamless lead handoffs to the sales team.
- Prepare accurate and timely reports on telesales activities, team performance, and lead generation outcomes.
- Present findings to senior management and recommend actionable insights for continuous improvement.
- Work closely with marketing and sales teams to align lead generation efforts with overall business goals and objectives.
- Provide feedback to marketing teams on lead quality and effectiveness of marketing campaigns.
- Conduct regular call monitoring and quality checks to ensure adherence to scripting, compliance, and customer service standards.
- Stay up-to-date with industry trends, sales techniques, and coaching methodologies to enhance team expertise.
Qualifications and Skills:
- Bachelor’s degree in business, marketing, or a related field (preferred).
- Proven experience as a successful telesales representative or in a similar sales role.
- Previous experience in a leadership or managerial role.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in CRM software and lead management tools.
- Goal-oriented mindset with a focus on achieving and exceeding targets.
- Ability to motivate and inspire team members.
- Adaptability to changing environments and strategies.
- High level of integrity and commitment to ethical business practices.
- Join our coaching institute as the Team Manager for Telesales Lead Generation and be a driving force behind our growth and success. Apply your leadership skills and sales expertise to make a meaningful impact on our mission to provide top-notch education and guidance to aspiring individuals.
|Team Manager - Telesales
|As per Industry Standard
|No of Positions