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Kotak Securities Ltd

Full Time
Mumbai
Posted 4 months ago

KEY RESPONSIBILITIES AND ACCOUNTABILITIES : 

1.To attract potential customers by answering product and service questions.                                                                                                   

2. To suggest information about other products and services.

3.To Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

SKILLS & KNOWLEDGE 


1.Proven Customer Support Experience.
2.Strong Communication, comprehension and presentation skills.
3. Ability to multi-task, prioritize and manage time effectively.
4. Graduate / Post graduate with minimum 1 year of experience in chat/email process
5.Familiar with CRM systems and practices.                                

6. Candidates from broking industry are preferred.

Job Features

Job CategoryBFSI
Job RoleChat Support Executive
GradeExecutive
DepartmentOnline Support
Experience1 year
CTC2.25 lacs - 2.60 lacs
No of Positions20

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