Asst. Manager – Rewards & HR Operations

Experience & Qualifications​

• Bachelor’s Degree with specialization in HR | MBA preferred​
• 5+ years of total experience, of which at least 5 years should be in HR Operations, Pay & Compensation & Benefits with exposure to HR Automation  

Role Contour: The role exists to support the end customer i.e. the employee in all Pay and HR Operations related activities and as an effective backend support to business. 

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Accountabilities:​

• The role primarily supports the Rewards & HR Operations Function- performing all Pay related Operational activities – managing pay & compliance, efficient customer delivery efficiently and minimizing business risk.
• Ensure timely execution of annual activities like leave entitlements, LTA, Medical benefits, hospitalization claims, etc. to facilitate smooth operations
• Ensure payment of termination payments like resignation, retirements etc.
• Supervise and maintain records related to employees benefits such as medical, LTA, bonus, maternity records etc.
• Supervise documents and records related to joining formalities like confirmation letters and exit formalities of employees like relieving certificates, service certificates, no dues, covering letter etc.
• Implement the mechanism for periodic performance reviews of business unit by using relevant tools, templates/ dashboards and following the steps involved
• Monitor all on-going HR initiatives and create trackers and dashboards
• Manage a data system to accurately analyze and provide timely reports to management to aid decision making (e.g., Productivity metrics, training metrics, motivation levels, inclination to leave etc.)
• Verify records and perform HR/Departmental audits regarding necessary compliances to ensure complete compliance
• Ensure continuous updating, accuracy and confidentiality of employee data
• Should have the flexibility to take on multiple projects and agility to be re-assigned to newer job responsibilities as required by the organization

Competencies​

• Customer Focus​                                                Strategic Mindset​
• Optimizes Work Processes ​                    Ensures Accountability​
• Manages Ambiguity ​                              Drives Results ​
• Balances Stakeholders​                            Collaborates​
• Develops Talent​                                                Being Resilient​

KPIs​

• Manpower costs/Revenue Ratio: xxx​
• Percent of Employees Awarded LTIs : xxx​
• Employee Engagement Score : xxx​
• Manpower Budget adherence : xxx​
• Performance and Appraisal process on time completion rate : xxx​
• First two years of service resignation cases : xxx​
• operation process timelines / SLAs: xxx​