Privacy Policy

This website, www.salespropel.in , mobile application and/or any other software application (collectively, the “Platform” ), owned, operated and managed by Salespropel ( “Salespropel” or “Us” or “Our” or “We” ) adheres strictly to all applicable Indian information technology and data protection laws, rules and regulations. In light of the foregoing, Salespropel has adopted this privacy policy (the “Privacy Policy” ) to set out the manner in which Salespropel handles personal information of users and registrants on the Platform and of subscribers to the online training and certification courses ( “Courses” ) provided on the Platform (such users, registrants and subscribers hereinafter referred to “You” or “Your” or “Yourself” or “User” ). This Privacy Policy also specifies the manner in which sensitive personal data or information (if any) is collected, received, stored, processed, disclosed, transferred, dealt with and handled by Salespropel in relation to Your use of the Platform. This Privacy Policy does not apply to information that You provide to, or that is collected by, any third-party through the Platform, and any third-party site that You access or use in connection with any information accessed on the website, any webpage viewed on the Platform or the purchase of any Courses offered on the Platform.

Please read the Privacy Policy carefully before registering on the Platform or accessing any specific material/information or before purchasing any Courses through the Platform. By clicking on the “I accept” button provided below, You accept this Privacy Policy and agree to be legally bound by the same. In addition, Your visit or use of the Platform and/or access to the Courses offered through the Platform shall signify your unconditional acceptance of this privacy policy, and your agreement to be legally bound by the same.

Please read the Privacy Policy carefully before registering on the Platform or accessing any specific material/information or before purchasing any Courses through the Platform. By clicking on the “I accept” button provided below, You accept this Privacy Policy and agree to be legally bound by the same. In addition, Your visit or use of the Platform and/or access to the Courses offered through the Platform shall signify your unconditional acceptance of this privacy policy, and your agreement to be legally bound by the same.

We are not in the business of selling personal information collected by Us about You (i.e. whether collected directly from You or indirectly from one/more of your duly authorised representatives), and we follow a strict ‘no spam’ policy. We use Your information to service your requests, understand your Course related requirements and preferences better; to improve the functionality of the Platform; to communicate with you regarding the Courses and provide promotional offers regarding the Courses; and generally to maintain Your account with Us, display content and recommend Courses/related domain areas that might be of interest to You; and try to enhance Your overall experience on the Platform.

Information shared in the course of account creation. This pertains to the following information that You may provide to Us voluntarily, either: (A) directly, while registering on Our Platform, or providing details through the contact/demo-view/download free e-book forms and/or while purchasing our Courses or (B) indirectly, through your authorised representatives. The information collected by us includes: Your name, address, email, phone number, educational qualifications, work experience, other details on the resume submitted, password, Internet Protocol address, photograph as well as a brief profile. In the event You enrol with Salespropel, as a part of the corporate training provided by Your employer, You agree that We have Your consent to share the information provided by You during account creation, with Your employer.

Information collected for call back. You may avail Our call back service or initiate a live chat with Our representative on the Platform only upon submission of personal information, which includes Your name, email and phone number. By providing such information, You confirm that Our representatives can reach you, notwithstanding any registration with the National Do Not Call Registry (NDNC). Non-submission of such information may result in Your not being able to avail/access all the functionalities of our Platform.

Information automatically collected. Salespropel may, either directly / through a third-party service provider, record on server logs, details relating to Your access or use of Our Platform, including but not limited to, Your location, information about Your internet connection and device ID, browser type, browser language, time zone, pages referred and exited, Your preferences and settings, Internet Protocol address, cookie information, web beacon information, details of the web pages You visit, Your searches and the results You selected from the search.

Transaction Information. We collect transaction details related to Your use of the Platform while purchasing Courses, including the type of Course chosen and the date and time when the purchase took place, amount charged, and other personal and sensitive information pursuant to Your purchase of the Courses and other related transaction details. We may access information for data caching to make the Platform and checkout faster for you (especially if you purchase multiple Courses).

HTML E- mail: We include web beacons in HTML-formatted email messages (messages that include graphics) that We or our agents send, in order to determine which email messages were opened and to note whether a message was acted upon.

The information gathered by Salespropel as specified in Clause 2, may be used for the following purposes:

• To provide, maintain, develop, protect and improve the Platform’s functionality and the Courses offered on the Platform;
• To confirm Your identity, to understand Your preferences, and to administer and manage Your account on the Platform and attend to service requests;
• To assess Your needs and recommend suitable Courses, and to enhance and customize Your experience of using the Platform;
• To store and retain the information on Our/third-party servers whether in India or abroad;
• To respond to Your comments, reviews and questions and provide better services to You and for Our internal administrative purposes;
• To carry out Our obligations and enforce Our rights arising from any contracts entered into between You (or your representatives) and Us, including for billing and collection of amounts;
• To communicate important notices or changes in: (a) the Courses or services provided by Us on the Platform, (b) use of the Platform itself and the terms/policies which govern the relationship between You and Us;
• For internal purposes such as auditing, data analysis, statistical analysis and research relating to the Courses purchased by You;
• To facilitate and authenticate transactions with payment gateways;
• For promotion and marketing purposes, including for publishing any feedback/testimonials on our Platform, and for sending across any personalised advertisements;
• For sharing with any third party, including with any affiliates/third party service providers, with SMS gateways (for SMS notifications), generally in the course of promotion and marketing of the Courses, with certification vendors for booking and testing purposes, with web push notification vendors for pushing alerts; and
• For any other purpose, with Your consent and as may be amended in this Privacy Policy from time to time.

Salespropel shall take reasonable steps in accordance with industry-level standards to help protect Your rights of privacy and Your information (personal or otherwise) in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in compliance with applicable laws. Any sensitive personal data or information shared shall be stored as hash. Salespropel also undertakes the following security measures (which may be modified from time to time as per industry standards) : (a) scanning the Platform on a regular basis to identify any issues and gaps in security and known vulnerabilities; (b) usage of regular malware scanning. Furthermore, We ensure that only a limited number of persons have the right to access the information shared and such persons are subject to strict confidentiality obligations.

You expressly consent to the sharing of Your information with third party service providers, including payment gateways, to process payments and manage payment card information. Salespropel ensures that any data shared with payment gateways is encrypted, however, Salespropel does not have any direct or indirect control over, or any responsibility for Your payment card account information (as they are not stored on Our servers). Hence, Salespropel cannot guarantee that transmissions of Your payment card account information or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by Salespropel or Our third party service providers. Salespropel assumes no liability or responsibility for disclosure of Your information due to errors in transmission, unauthorized third party access, or other causes beyond its control. You hereby acknowledge and agree that You play an important role in keeping Your personal information secure. You shall not share Your user name, password, or other security information for Your account with anyone.

Your acknowledgement. All information disclosed by You (whether directly / indirectly) shall be deemed to be disclosed willingly and voluntarily and without any coercion or undue influence. No liability pertaining to the authenticity/ genuineness of the information shared or with respect to misrepresentation/ fraud or negligence shall lie on Salespropel nor will Salespropel in any way be responsible to verify any information obtained about You.

Cookies. You may also set Your browser to block all cookies (including but not limited to session ID cookies, persistent cookies, cookies associated with Our services), or to indicate when a cookie is being set by Us. However, please note that many of Our services may not function properly if Your cookies are disabled.

You hereby acknowledge and agree that when You use the Platform, there may be certain links which may direct You to other websites or applications not operated/maintained by Salespropel (the “Third Party Site” ). The manner in which Your information is collected, received, stored, processed, disclosed, transferred, dealt with and handled by such Third Party Site(s) is governed by the terms and conditions and privacy policy of the respective Third Party Site(s). Salespropel urges You to acquaint yourself with the terms and conditions and privacy policy of every such Third Party Site.

Salespropel hereby expressly disclaims all liabilities with respect to the manner in which the Third Party Site collects and/or uses Your information. On Our Platform, there may be third parties who advertise their products and/or services. Such third parties may place or recognize a unique “cookie” on Your browser and may use information about Your visits to Our Platform and other websites in order to provide advertisements about goods and services of interest to You. We shall, in no event, be liable for any unauthorized or unlawful disclosures of Your personal information made by advertisers or made on such Third Party Sites, who are not subject to Our control.

Salespropel may need to disclose Your information, if required to do so by law and if such action is necessary inter-alia to: (a) comply with a legal obligation, including but not limited to mandated disclosures to government agencies; (b) protect and defend the rights or property of Salespropel, including to enforce Our agreements, policies, and Terms of Use; (c) protect the personal safety of Salespropel’ representatives, the individual Users, or any other person, in an emergency; and (d) protect Salespropel from incurring any legal liability. In such an event Salespropel shall be under no obligation to inform You or seek Your approval or consent.

Salespropel may disclose or transfer Your information (personal or otherwise) to any third party if Salespropel sells, transfers or divests all or a portion of Salespropel’ business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or other proceedings. Such third parties shall be contractually bound to not disclose further, any personal information disclosed to them.

Salespropel shall be at liberty to disclose Your information to any third parties (whether located in India / abroad) who provide services, including but not limited to auditing, legal assistance, data analysis, data security audits, cloud storage services and assistance with delivery of relevant marketing messages and advertisements, which may be required by Salespropel in its day-to-day business operations. If You provide a mobile phone number and/or e-mail address, Salespropel or the concerned third party service providers or the persons authorized by them to carry out such services may send You text messages/e-mails in relation to Your use of the Platform. Salespropel contractually requires these third parties to keep such information confidential and use it only for the purposes for which Salespropel discloses it to them. These third parties may view, edit, or set their own cookies or may place beacons on Your personal information. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this Privacy Policy. We may also share aggregated anonymized and de-identified information with third parties at Our discretion if it may be required in the course of Our business operations.

You may provide Your feedback, reviews, comments, on the Platform on Your use of the Courses ( “Posts” ). Your Posts shall have to comply with the conditions relating to Posts as mentioned in the Terms of Use.Salespropel retains an unconditional right to remove and delete any Post or such part of the Post that, in the opinion of Salespropel, does not comply with the conditions in the Terms of Use. All Posts shall be publicly accessible and visible to all Users of the Platform. Salespropel reserves the right to use, reproduce and share Your Posts for any purpose. If You delete Your Posts from the Platform, copies of such Posts may remain viewable in archived pages, or such Posts may have been copied or stored by other Users. We shall, in no event, be liable if Your Posts have been shared or copied or stored by other Users of the Platform.

You may opt out of receiving promotional emails from Salespropel by following the instructions in those emails. If You opt out, Salespropel may still send You non-promotional emails, such as emails in connection with the Courses and Your account.

Cookie choices. Most web browsers are set to accept cookies by default. If You prefer, You can usually choose to set Your browser to remove or reject cookies. If You choose to remove or reject cookies, it could affect certain features or any services provided on the Platform.

Should You desire to opt out of disclosing Your information to Salespropel, Salespropel requests You to delete Your account and stop accessing the Platform and/or any Courses that you may have subscribed to. Thereafter, Salespropel may delete Your information (personal or otherwise) or de-identify it so as to render it anonymous and not attributable to You.

Salespropel retains an unconditional right to modify or amend this Privacy Policy without any requirement to notify You of the same. You can determine when this Privacy Policy was last modified by referring to the “Last Updated” legend above. It shall be Your responsibility to check this Privacy Policy periodically for changes. Your acceptance of the amended Privacy Policy shall signify Your consent to such changes and agreement to be legally bound by the same.

In the event You have any grievances relating to the Privacy Policy, please inform Salespropel within 24 hours of occurrence of the instance from which the grievance has arisen, by writing an email to the Grievance Cell – partner@salespropel.in. In such e-mail to the Grievance Officer, You must provide (A) the information provided by You; (B) a statement expressly clarifying whether the grievance is related to personal information or sensitive personal information; (C) Your contact information including Your address, telephone number or e-mail address; and (D) a statement that You believe, in good faith, that Your information has been incorrectly used or disclosed without authorization or in accordance with this Privacy Policy.